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FAQs

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  • Does Stitchmastery work on an iPad or a Chromebook?
  • Is there somewhere I can view all of the Stitchmastery symbols?
  • How should I chart short rows?
  • How much does it cost and what payment options are there?
  • I bought a Stitchmastery Activation Key but have not yet received an email.
  • My Activation Key won’t work in Stitchmastery Version 3
  • I have upgraded my computer and need to reinstall Stitchmastery. How do I do that?
  • I currently have a Windows machine but am considering buying a macOS machine. How do I get Stitchmastery on to the new machine? Do I need to purchase a second copy?
  • If I buy Stitchmastery do I need to install the Stitchmastery Knitting Font Collection?
  • How do I upgrade the software from a previous version?
  • Changing machines
  • I can’t find my Activation Key
  • How do I check which version of Stitchmastery I am running?
  • When I click on the downloaded file I get a message asking me what program to open it with. What does that mean?
  • I want to make a chart that has changing stitch counts. How do I do that?
  • How do I change K1 to k for a single knit stitch?
  • What’s the difference between K1 elongated and K1 elongated twice?
  • How do I see the full description of a stitch?
  • Key spacing when no WS instruction
  • I just created a custom stitch but can’t find it in my palette to put into my chart. Help!
  • Instead of a purl dot, there is a letter “p” – what am I doing wrong?
  • How do I print my chart?
  • Where did my files go? Why can I only open the last four files?
  • How do I delete charts and files?
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