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Problem solving

Problems opening files, backing up, using your charts in other programmes, checking the software version you have...

Software set up and activation keys

  • Version 2 end of life
  • 3.2.2 and backwards compatibility with earlier versions
  • How much does it cost and what payment options are there?
  • I bought a Stitchmastery Activation Key but have not yet received an email.
  • My Activation Key won’t work in Stitchmastery Version 3
  • I can’t find my Activation Key
See all 14 articles

Making charts

  • Scroll bar disappearing from output text on macOS
  • How can I quickly set up a garter stitch chart?
  • How should I chart short rows?
  • I want to make a chart that has changing stitch counts. How do I do that?
  • How do I change K1 to k for a single knit stitch?
  • What’s the difference between K1 elongated and K1 elongated twice?
See all 10 articles

Opening or finding files

  • Different file types involved with Stitchmastery
  • Where did my files go? Why can I only open the last four files?
  • Searching for files on your machine
  • Opening .knt2 chart files
  • Importing a stitch library (.smlib)
  • Backing up files
See all 7 articles

Using charts and written instructions in other programmes

  • Adding images to Word
  • Instead of a purl dot, there is a letter “p” – what am I doing wrong?
  • How do I print my chart?
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