fix garbled text?

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4 comments

  • Hannah

    Hi there, can you let us know how you have exported the chart (ie what file format) and what programme you are using to view it in? Or is this how it appears within Stitchmastery software?

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  • Elaine Thompson

    I'm creating the chart in Stitchmastery, and the text is just coming out that way.  On the diagram, too.  

    edited to clarify:  I've had stitchmastery for a while, but not used it due to... life... and a couple days ago downloaded and installed the latest version.  I opened it and clicked Ctl-N and started putting stitches in for the pattern I wanted a chart of.  the text except in the part that - I believe - will be the printed instructions is completely garbled.  I've uploaded another screen shot below.  

    I'd also like the column numbers and row numbers to simply go sequential instead of reversing halfway through.  How do I set that? As well as that row number (?) in the latest screenshot "2/"  What's going on there?  I'd appreciate any help.  AS it is, the software is only sort of useful.

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  • Cathy Scott

    Please can you email me a copy of your .knt2 file so that I can take a look at it. The email address is support@stitchmastery.com

    Also, please can you tell me more about your computer. It looks as if it is a Windows system. Is that correct? What version of Windows is it?

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  • Elaine Thompson

    I just sent two files, the original problem one, and one I created on the fly this morning, which also has the problems.    I'm running Windows 11

    Edition    Windows 11 Pro
    Version    23H2
    Installed on    ‎1/‎27/‎2023
    OS build    22631.3593
    Experience    Windows Feature Experience Pack 1000.22700.1003.0

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